Returns & Exchanges

We want you and your canine companion to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed gear. If the fit isn't perfect or the style isn't right, we make the exchange process simple and stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they remain in resalable condition during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.